Reply to comments and send DMs without doing it by hand.
Choose a keyword, then choose what happens when someone uses it: a public reply, a private message with your link, or both. MarkTRAQ does it while you get on with your day.
MarkTRAQ is still in development - there's nothing to sign into yet.
What's included
What you can do with comment automation
Attach a rule to one post while you schedule it, or apply it to every post on a channel.
Keyword triggers
Match any of your keywords, all of them, or every comment. Matching ignores capital letters and extra spaces, so "PRICE" and "price " count the same.
Public replies
Write several reply variants and MarkTRAQ picks one at random, so replies do not all read the same. Or let AI reply in your brand voice. {{name}} becomes the commenter's handle.
DM with your link
Send the commenter a private message with a link, such as a price list, a booking page or a free guide. Works on Instagram and Facebook.
Hide comments
Hide comments that contain words you choose, so spam and abuse do not show to the rest of your audience.
Leads and activity log
See every comment that triggered a rule, what was sent and who asked. People who received a DM are saved as leads.
Limits and pausing
Each rule has an hourly cap and can be paused at any time. MarkTRAQ checks what the channel supports before it saves a rule.
How it works
How the Comment Automation works
01
Choose a post or channel
Attach a rule while scheduling a post, or create one for all posts on a channel.
02
Set the trigger
Pick the keywords, then choose to reply, DM, do both, or hide.
03
Check the results
Replies, DMs and leads show up in the Activity and Leads tabs.
Limits: Threads has no DM API, so on Threads a rule can reply or hide but cannot send a DM. How many automations can be active at once depends on your plan, and an AI reply costs one credit.
Questions
Comment Automation FAQs
Common questions about Comment Automation, including what it does not do.
Instagram, Facebook and Threads. Public replies and hiding work on all three. DMs work on Instagram and Facebook only, because Threads has no messaging API.
Only to comments that match the rule you wrote, or to every comment if you choose that. You can pause a rule whenever you like, and each rule has an hourly limit.
Yes. Turn on AI replies and pick a brand kit, and replies are written in its tone of voice. If you want control over every word, write your own variants instead.
